Terms of Service

Last Updated: May 21, 2025

1. Acceptance of Terms

By accessing or using the x.ai website and services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access or use our services.

2. Description of Service

x.ai provides artificial intelligence services, including but not limited to, AI assistants, APIs, and infrastructure. Our services are subject to these Terms of Service and may change without notice.

3. User Accounts

To access certain features of our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must provide accurate and complete information when creating your account. You agree to update your information to keep it accurate and current.

4. Payment Terms

Some of our services require payment. By subscribing to a paid service, you agree to pay the fees described at the time of purchase. All payments are non-refundable unless required by law.

We use third-party payment processors to bill you through a payment account linked to your account. The processing of payments will be subject to the terms, conditions, and privacy policies of these payment processors.

5. Credits System

Our services operate on a credits system. Credits are consumed when using certain features of our services. The specific credit consumption rates are described in the service at the time of use.

Credits are non-transferable and have no monetary value. We reserve the right to modify the credit system, including but not limited to, changing the number of credits required for specific services.

6. Content and Intellectual Property

You retain ownership of any content you submit to our services. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content in any existing or future media.

Our services and all content, features, and functionality thereof, including but not limited to, text, graphics, logos, icons, and software, are owned by x.ai or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Prohibited Uses

You may not use our services for any illegal purpose or in violation of any local, state, national, or international law. You may not use our services to generate content that is harmful, abusive, racist, or otherwise objectionable.

8. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.

9. Limitation of Liability

x.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

10. Changes to These Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at terms@x.ai.